Accessibility at Lighthearted Candle Company

At Lighthearted Candle Company, we want our website to be welcoming and usable for as many people as possible.

We are continuing to improve lightheartedcandleco.com with accessibility in mind and are working toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard. Accessibility is an ongoing process, and we know that some parts of a website may not work perfectly for every person, device, browser, or assistive technology.

Our accessibility efforts

We are working to improve the accessibility of our website by:

  • Using descriptive alternative text for product and editorial images
  • Organizing content with clear headings and page structure
  • Providing labeled forms and navigation controls
  • Supporting keyboard-friendly navigation
  • Reviewing color contrast and visible focus states
  • Improving accessibility as we update our theme, content, and third-party apps

Some features on our website are provided by third-party services. While we work to choose and maintain accessible tools, those services may occasionally affect how certain parts of the site function.

Need help using our website?

If you have difficulty viewing product information, navigating a page, using the shopping cart or checkout, submitting a form, or completing a purchase, please contact us through our contact form.

When you reach out, it is helpful to include:

  • The page or feature you were trying to use
  • What difficulty you experienced
  • The device, browser, or assistive technology you were using, if known
  • The best way for us to respond

We will do our best to respond, help you access the information you need, and provide an alternate way to assist with your purchase whenever possible.

Accessibility feedback

We welcome feedback about the accessibility of our website. Your experience helps us understand where improvements are needed and helps us make Lighthearted more welcoming for everyone.

Thank you for helping us continue to make small moments of joy more accessible.

With joy,

Lighthearted Candle Company

Last updated: September 22, 2026