Product Questions, Answered
A few quick answers to help you use and enjoy your Lighthearted product.
How do I use a wax melt?
Place one wax cube in an appropriate wax warmer and follow the warmer manufacturer’s directions. Add another cube only if your warmer can safely hold more melted wax. Do not overfill the warmer.
What kind of warmer should I use?
We recommend a 25-watt wax warmer. Always use a warmer designed specifically for wax melts and follow its manufacturer’s safety instructions.
How much wax comes in one package?
Each package contains six wax cubes with a total net weight of 2.4 oz. Start with one cube and adjust only if the size of your warmer allows it.
How do I remove used wax?
Warm the wax just enough to loosen it, then gently push the hardened wax out of the warmer. Use a tissue to collect any remaining wax and dispose of it in the trash. Never pour melted wax down a sink or drain.
How should I store wax melts?
Keep wax melts in a cool, dry place away from direct sunlight and other heat sources.
Who creates the artwork on Lighthearted products?
Every Lighthearted label begins with Lindsay’s original hand-painted watercolor artwork. The artwork is created alongside the fragrance so each scent has a look and a story of its own.
Where can I find shipping and return information?
You can review our Shipping Policy and Refund Policy before ordering. If you still have a question, contact us and we’ll be happy to help.
